Returns
We accept returns on eligible physical items within 14 days of delivery
To be eligible for a return:
- Proof of purchase is required
- Item must be unused, unworn, and in original condition
- Item must be in original packaging
Returns that do not meet these conditions may be refused.
Non-Returnable Items
The following items are final sale and not eligible for return or refund:
- Stickers (unless damaged on arrival)
- Original artwork
- Custom or made-to-order items
- Digital downloads
- Sale or discounted items
These items are final due to the nature of small-batch art production.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
We will replace the item or issue a refund at no additional cost.
Refunds
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method
- Refunds may take 5–10 business days to appear, depending on your bank
Shipping costs are non-refundable, unless the return is due to our error.
Return Shipping
Customers are responsible for return shipping costs
We recommend using a trackable shipping service
We are not responsible for items lost in return transit
Exchanges
We do not offer direct exchanges at this time.
If you need a different item, please return the original (if eligible) and place a new order.
Contact
To return your product, you should mail your product to: {physical address}.
For return or refund requests, contact:
contact@LFOstudio.com
Include your order number for faster assistance.